About Pikeville Medical Center

President/Chief Executive Officer: Donovan Blackburn

Senior V.P., Assistant C.E.O. and Chief Medical Officer: Aaron Crum, MD

Senior V.P. and Chief Operating Officer: Kansas Justice

Senior V.P. and Chief Legal Officer: Erich Blackburn

Senior V.P./Chief Financial Officer: Michelle Hagy

Senior V.P./ Chief Nursing Officer: Michelle Rainey

Senior V.P. and Chief Information Officer: Tony Damron

Senior V.P. and Chief Quality Officer: Melissa Thacker

Assistant C.M.O.: Curtis Koons, Jr.,  MD

Assistant C.M.O.: John Blackburn, MD

V.P. Finance: Marcus Conley

V.P. Workforce Development, Marketing and PR: James Glass

V.P. Development: Lisa Kendrick

V.P. Diagnostic Services: Joni Fields

V.P. Education and Nursing Development: Breanna Goble

Asst. V.P. Patient Services: Josh Damron

Asst. V.P. Patient Services: Amber Tackett

Asst. V.P. Risk Management/Patient Safety: Pam Vanhoose

Asst. V.P. Corporate Compliance: Doris Taylor

Asst. V.P. Laboratory Services: Leann Hubbard

Asst. V.P. Human Resources: Kay Pacheco

Asst. V.P. Surgical Services: Andrea Akers

Asst. V.P. Physician Practice Administration: Stormie Adkins

Asst. V.P. Physician Practice Administration: Vickie Justus

Asst. V.P. Respiratory Services: Dwight Buckley

Asst. V.P. Information Technology: Chad Phipps

Asst. V.P. Hospital Physician Administration: Sherri Thacker

Asst. V.P. Hospital Education: David Thacker

Asst. V.P. Physician Services and Medical Staff Services: Annie Carter

Asst. V.P. Performance Improvement and Patient Safety: Tanya Pelphrey Slone

Asst. V.P. Regulatory/Standards & Interpretations: Steve Buckley

Nationally Recognized as a Leader in Health Care

Awards and Accreditations

September 2024:

• PMC was named to the Forbes list of Best-in-State Employers

July 2024:

• The Heart & Vascular Institute of Eastern Kentucky received the American Heart Association’s Get With The Guidelines^®– Rural Coronary Artery Disease STEMI Silver Award
• Pikeville Medical Advanced Primary Stroke Center received the American Heart Association/American Stroke Association’s Get With The Guidelines®- Stroke Gold Plus Quality Achievement Award with Target: Type 2 Diabetes Honor Roll

June 2024:

• PMC received the Chest Pain – MI Registry™ Platinum Performance Achievement Award, which recognizes hospitals participating in the registry who have demonstrated sustained, top- level performance in the quality of care and adherence to guideline recommendations from the American College of Cardiology

April 2024:

• PMC received accreditation in Echocardiography from the Intersocietal Accreditation Commission in Adult Transthoracic and Adult Stress Echocardiography

February 2024:

• Rated by CareChex – Top 10% of Hospitals in the Nation for Patient Safety in Heart Attack Treatment, Sepsis Care
• Rated by CareChex – Top 10% of Hospitals in the State for Patient Safety in Heart Attack Treatment, Heart Failure Treatment and Sepsis Care
• Rated by CareChex – Top 10% of Hospitals in the State for Medical Excellence in Hip Fracture Care
• Rated by CareChex – Top 100 Hospitals in the Nation for Patient Safety in Sepsis Care

January 2024:

• Joint Commission Re-Accreditation for Hospital and Home Medical Equipment (DME)

October 2023:

• Foundation for Healthy Kentucky awards Healthy Kentucky Champion to Donovan Blackburn
• Foundation for Healthy KY The 2023 Gil Friedell Memorial Health Policy Award recognizes CEO Donovan Blackburn
• PMC received 2023 Cardiac Cath Lab with PCI accreditation from the American College of Cardiology (ACC)
• “HRSA Gold Award DONation” Uniting America’s workforce for organ, eye and tissue donation.
• 2022 Good Install Award for its successful implementation of the Epic Electronic Health Record (EHR) system

September 2023:

• PMC’s Pulmonary Rehabilitation program certified by the American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR)
• The Pikeville Medical Center (PMC) laboratory received re-certification from the Accreditation Committee of the College of American Pathologists (CAP)
• Kentucky Hospital Association Honored Donovan Blackburn with 2023 Award of Excellence
• Southeast Chamber Outstanding Contribution by an Organization for Ava Center & Mettu’s Children’s Hospital
• PMC presented with the Epic Good Install award for the work done on the Epic implementation project in 2022
• PMC was named to the Forbes list of Best-in-State Employers

August 2023:

• PMC’s Cardiac Rehabilitation program certified by the American Association of
  Cardiovascular and Pulmonary Rehabilitation.

July 2023:

• PMC received accreditation from the Accreditation Commission for Health Care (ACHC) for its Specialty Pharmacy Services
• PMC received the American Heart Association’s Mission: Lifeline® STEMI Receiving Center Bronze recognition for its commitment to offering rapid, research-based care to people experiencing a specific type of heart attack known as an ST elevation myocardial infarction (STEMI), known to be more severe and dangerous than other types of heart attacks.

June 2023:

• PMC received the Chest Pain – MI Registry™ Platinum Performance Achievement Award, which recognizes hospitals participating in the registry who have demonstrated sustained, top- level performance in the quality of care and adherence to guideline recommendations from the American College of Cardiology

February 2023:

• PMC’s Urgent Care & Family Wellness Center recognized as a Certified Autism Center™ (CAC) granted by the International Board of Credentialing and Continuing Education Standards (IBCCES).

January 2023:

• PMC named a 2022 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey.

December 2022:

• PMC received two Women’s Choice Awards for Best Hospitals for Emergency Care and Best Hospitals for Cancer Care.
• The Lawson Cancer Center re-accredited by the American College of Surgeons Commission on Cancer.

October 2022:

• Hip Fracture, Hip and Knee Replacement re-certification from Joint Commission

September 2022:

• PMC’s Stroke Program awarded Advanced Certification as a Primary Stroke Center by The Joint Commission

August 2022:

• PMC was named to the Forbes list of Best-in-State Employers.

May 2022:

• Pikeville Medical Center received the American College of Cardiology’s NCDR Chest Pain
  MI Registry Platinum Performance Achievement Award for 2022.

February 2022:

• PMC Among Top in State and Nation in Six Areas of Medical Excellence and Patient Safety by CareChex/Quantros. Top 10% of Hospitals in the Nation for Medical Excellence:Hip Fracture Care, Top 10% of Hospitals in the Nation for Patient Safety: Heart Failure Treatment and Heart Attack Treatment, Top 10% of Hospitals in the State for Medical Excellence: Hip Fracture Care, Top 10% of Hospitals in the State for Patient Safety: Heart Failure Treatment and Heart Attack Treatment.

November 2021:

• PMC Employees, CEO Donovan Blackburn and Infectious Disease Specialist Dr. Fadi Al Akhrass recognized by Pikeville City Commission as Extra Mile Her “Extra Mile America” initiative

October 2021:

• Chest Pain Center re-accredited by the American College of Cardiology Accreditation Services, version 7; First hospital in Kentucky to be awarded this version of accreditation and the 5th in the nation
• Sleep Lab re-accreditation by American Academy of Sleep Medicine

September 2021:

PMC recognized as co-business of the year by Southeast Kentucky Chamber of Commerce

August 2021:

• Joint Commission Re-Accreditation for Hospital and Home Care
• College of American Pathologists Accreditation for Lab services

July 2021:

• Geriatric Emergency Department Accreditation, level 3 Bronze by American College of Emergency Physicians
• Laboratory Services re-accredited by College of American Pathologists

May 2021:

• Hospital and DME re-accreditation by Joint Commission (Deemed status)
• Pikeville Medical Center a recipient of the 2021 Chest Pain – MI Registry Platinum Performance Achievement Award, awarded by the National College of Cardiology

March 2021:

• Hip Fracture, Hip and Knee Replacement re-certification from Joint Commission
• Hospital License Renewal by Kentucky Office of Inspector General

February 2021:

• ACGME re-accredited PMC’s Family Medicine Residency Program
• The Joint Commission re-certified PMC’s Advanced Primary Stroke Center
• Utilization Review Accreditation Commission (URAC) accredited PMC’s Outpatient pharmacy

November 2020:

• PMC was named to the Forbes list of Best-in-State Employers

October 2020:

• PMC ranked as the #1 Hospital in Kentucky and in the top 100 in the nation for Heart and Vascular Care (CareChex by Quantros)
• PMC received the Gold Performance Award (Chest Pain/MI Registry) by the American College of Cardiology (NCDR)

September 2020:

• PMC’s Specialty Pharmacy accredited by the Accreditation Commission for Health Care.

July 2020:

• Pikeville Medical Advanced Primary Stroke Center received the American Heart Association/American Stroke Association’s Get With The Guidelines®- Stroke Gold Plus Quality Achievement Award with Target: Type 2 Diabetes Honor Roll
• Pikeville Medical Primary Stroke Center received the American Heart Association/American Stroke Association’s Get With The Guidelines® Stroke Gold Plus Quality Achievement Award with Target: Stroke Honor Roll.

June 2020:

• Comprehensive Pharmacy Services, the nation’s largest pharmacy management organization, honored Pikeville Medical Center with the Pharmacy Site of the Year Award.
• Pikeville Medical Center’s cardiac cath lab received a Cardiac Cath Lab Percutaneous Coronary Intervention (PCI) Accreditation from the American College of Cardiology.

June 2020:

• Received Cardiac Cath Lab Certification from American College of Cardiology

January 2020:

• Pikeville Medical Center received certification from the American Society of Clinical Oncology, Quality Oncology Physician Improvement (QOPI)
• Appalachian Valley Autism (AVA) Center received certification from International Board of Credentialing and Continuing Education Standards

January 2020 – 2019:

Pikeville Medical Center named a Top 100 Hospital in the Nation for Heart Attack Treatment and Number 1 in Kentucky for Vascular Surgery from Quantros Quality Check.

January 2020:

• American Academy of Sleep Medicine accreditation for Sleep Center (Main campus)
• Pikeville Medical Center received certification from the American Society of Clinical Oncology, Quality Oncology Physician Improvement.

January 2019-2020:

• Pikeville Medical Center was named a Top 100 Hospital in the Nation for Heart Attack Treatment and Number 1 in Kentucky for Vascular Surgery from Quantros Quality Check.

June 2019:

• Pikeville Medical Primary Stroke Center has received the American Heart Association/American Stroke Association’s Get With The Guidelines® Stroke Gold Plus Quality Achievement Award with Target: Stroke Honor Roll.

August 2019:

• Pikeville Medical Center receives accreditation from the College of American Pathologists for its laboratory services

August 2019:

• PMC receives the Platinum Award from the Kentucky Organ Donor Association

February 2019:

• PMC received accreditation for its Bariatric Surgery Program from the Metabolic & Bariatric Surgery Accreditation and Quality Improvement Program

January 2019:

• PMC’s Cancer Program has received Accreditation with “Commendation” for 3 years by the American College of Surgeons Commission on Cancer. Commendation is a Gold level award, which means that we exceeded standards in Clinical Research Accrual – Cancer Registry – Public Reporting of Outcomes – College of American Pathology Protocols – Oncology Nursing Care – Data Quality – Data Accuracy of submission of Data.

December 2018:

• PMC Heart and Vascular Institute receives Chest Pain with PCI Accreditation through the American College of Cardiology

October 2018: 

• Only Hospital in KY to Receive Gold Seal of Distinction for Hip Fracture, Joint Replacement Hip and Joint Replacement Knee
  Pikeville Medical Center (PMC) has received the gold seal of distinction for hip fracture, joint replacement hip and joint replacement knee by the Joint Commission. PMC is the only hospital in the state to receive all 3 certifications.

September 2018:

• Pikeville Medical Center (PMC) announced that it has earned The Joint Commission’s Gold Seal of Approval® and the American Heart Association/American Stroke Association’s Heart-Check mark for Advanced Certification for Primary Stroke Center. The Gold Seal of Approval® and the Heart-Check mark represent symbols of quality from their respective organizations.

August 2018:

• PMC receives the Platinum Award from the Kentucky Organ Donor Association

June 2018:

• Pikeville Medical Primary Stroke Center has once again received the American Heart Association/American Stroke Association’s Get With The Guidelines®-Stroke Gold Plus Quality Achievement Award with Target: Stroke Honor Roll Elite.

March 2018:

• Pikeville Medical Center receives Level II Trauma Certification & Designation from the American College of Surgeons

October 2017:

• Pikeville Medical Primary Stroke Center has received the American Heart Association/American Stroke Association’s Get With The Guidelines®-Stroke Gold Plus Quality Achievement Award with Target: Stroke Honor Roll Elite.

August 2017:

• Pikeville Medical Center (PMC) announces it has earned The Joint Commission’s Gold Seal of Approval® that indicates three year accreditation for the hospital, Lawson Cancer Center (LLCC) and the LLCC’s lab.

August 2017:

• Pikeville Medical Center has earned a two year accreditation from the College of American Pathologists for its laboratory services

December 2016:

• Pikeville Medical Center (PMC) announced that it has earned The Joint Commission’s Gold Seal of Approval® and the American Heart Association/American Stroke Association’s Heart-Check mark for Advanced Certification for Primary Stroke Centers. The Gold Seal of Approval® and the Heart-Check mark represent symbols of quality from their respective organizations.

November 2016:

• Pikeville Medical Center (PMC) announces it has earned The Joint Commission’s Gold Seal of Approval®
  for certifications in total hip replacement, total knee replacement and hip fracture. PMC is the only hospital in Kentucky to have attained all three of these certifications, which demonstrates the hospital’s commitment to providing a quality orthopedic program.

March 2016:

• PMC receives National Outstanding Achievement Award with Commendation Gold Status: Award recognizes cancer programs that achieve excellence in providing highest quality care to cancer patients. This is the highest award granted to a cancer center by the American College of Surgeons’ Commission on Cancer.
  

Additional awards earned for 2016 include:

• America’s Best Hospitals for Bariatric Surgery
• America’s Best Hospitals for Obstetrics
• America’s Best Hospitals for Orthopedics
• America’s Best Stroke Centers

December 2015:

• PMC recognized as a Silver Award Winner by the U.S. Department of Health and Human Services. This award was given for conducting activities that promote enrollment in state organ donor registries.

November 2015:

• PMC earned the Women’s Choice Award by WomenCertified

November 2015:

• PMC receives accreditation as a Chest Pain Center with Primary PCI accreditation from the Society of Cardiovascular Patient Care

September 2015:

• PMC named one of “America’s 100 Best Hospitals for Patient Experience” by WomenCertified
  The America’s 100 Best Hospitals scoring process is unique in that it is the ONLY national list that focuses on female patient satisfaction. The process begins with scores derived for each hospital in the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) database. The score takes a subset of the questions HCAHPS uses that research and experience shows are more important to women than to men. Weight is applied to each of those questions to adjust for relative importance to arrive at a numerical score. The scoring is totally objective and uniform. The best 100 scores in each of the 4 size categories determine the America’s 100 Best Hospitals for Outstanding Patient Experience award winners.

September 2015:

• PMC named one of “America’s 50 Best Hospitals for Stroke Care” by WomenCertified
  The America’s 50 Best Hospitals for Stroke Care scoring process is unique in that it is the ONLY national list that is evidence-based and focuses on female patient satisfaction. The process begins with identifying which hospitals are certified as an Advanced Primary Stroke Center (some are Advanced Comprehensive Stroke Centers) by the Joint Commission. Then, our high standards require that the center meets clinical and patient level data that qualifies them as excellent clinically with high patient recommendations.

June 2015:

• Pikeville Medical Center (PMC) is among the top five percent of hospitals in America to achieve the highest rating possible – five-stars – for patient satisfaction in a new system recently introduced by the Centers for Medicare & Medicaid Services (CMS).

May 2015:

• PMC was recognized for its participation in the Kentucky Hospital Engagement Network’s and the Anthem Foundation’s “Improving Patient Safety for Mom and Baby” initiatives. They significantly reduced the number of early elective deliveries (inductions) and cesarean deliveries performed before 39 weeks of pregnancy.

April 2015:

• Pikeville Medical Center (PMC) has received the Get With The Guidelines® -Stroke Gold-Plus Quality Achievement Award
  PMC recognized for implementing specific quality improvement measures outlined by the American Heart Association/American Stroke Association for the treatment of stroke patients. PMC earned the award by meeting specific quality achievement measures for the diagnosis and treatment of stroke patients at a set level for a designated period. These measures include aggressive use of medications and risk-reduction therapies aimed at reducing death and disability and improving the lives of stroke patients.

March 2015:

• Wound Care Top Performer
  The Pikeville Medical Wound Care Center was recognized as one of the top performers for the 2014 Diabetes Campaign by Healogics Inc. Healogics’ Diabetes Campaign encouraged Wound Care Centers to utilize community outreach to educate health care providers about chronic wounds caused by diabetes.